FAQs

✅ Frequently Asked Questions

Can I return an item if it doesn’t work for me?

We want you to love your purchase, and if something’s not right, we’re here to help. You can return items within 30 days of purchase, as long as they are unused, in original condition, and include all tags and original packaging. Please note that personalized or perishable items cannot be returned. Click here to view our full return policy.

When will my order arrive?

Orders take 2–3 business days to process. Delivery usually takes 7–10 business days after shipping. Delays due to weather or USPS are out of our control. If your package is lost, stolen, or damaged, please contact us at thedobiman@gmail.com within 48 hours. Click here to view our full shipping policy

How do I check my order status?

You’ll receive an email confirmation right after placing your order. Once shipped, we’ll send your tracking number. You can follow your package anytime on our Track Order page.

Do you guarantee product quality?

Absolutely! If there’s any issue with the product—damage, defect, or anything else—just contact us. We’ll fix it or refund you. Your satisfaction is guaranteed.

How can I contact you?

We’re here to help! Use our Contact Page to send us a message. We respond quickly to all inquiries.