Refund policy

Returns & Refunds – Hassle-Free Help

We want you to love your purchase! If something’s not right, we’re here to help.

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Returns – 30 Days
You can return items within 30 days of purchase. To qualify:

• Items must be unused and in original condition

• Must include all tags and original packaging

• Personalized or perishable items can’t be returned

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Health & Sanitary Standards
For the safety of all our customers, any item that shows signs of wear and tear, is missing tags, or does not include original packaging will be rejected and sent back to the original shipping address.

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How to Start a Return
Email us at thedobiman@gmail.com with:

• Your order number

• The reason for your return

We’ll send return instructions and a return authorization if needed.

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Refunds
Once we receive and inspect your return, you’ll get an email letting you know if it’s approved or rejected.

If approved, we’ll issue a refund to your original payment method within a few business days. Please allow 5–10 business days for it to appear in your account.

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Exchanges
If your item is damaged or defective, contact us right away. We’ll send a replacement or issue a full refund.

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Return Shipping
We do not cover return shipping unless the item is defective or we made a mistake with your order.

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Questions?
Reach out anytime at thedobiman@gmail.com — we’re here to help!